Entersoft Mobile Field Service

 

“Enhanced customer service, efficient time management”


Entersoft Mobile Field Service ® facilitates and optimizes service management overall quality.

Plan your Service schedules and set priorities, optimizing your resources and minimizing transportation and handling costs.

Your Service people can be updated anywhere – anytime via a compatible mobile device. Instantly they have real time access to all important information about customers, products, spare parts and more. They can also have direct access to the Knowledge Base for fast resolution of technical issues regarding their maintenance, repair and Service on Site cases.

The CIO Applications Europe Magazine that specializes in the most up to date technological trends worldwide,   has listed Entersoft in the annual guide of Top 10 Field Service Solution Providers -2019

 


Some Of Our Customers Say ...

"With Entersoft Mobile SFA, we automated all stages of the sales cycle to corporate customers,from running a campaign and attending meetings to the course of our bidding on the market and the final activation of customer-selected services. We also managed to create in real time the optimal proposal customized to the needs of each customer, simply by writing down a questionnaire on a tablet and sending the offer immediately to customers as proposed by the
system. By doing so, we have minimized executive intercoms and delay for specific service approvals as the sales representative has all the necessary information and material he needs. WIND's corporate representatives’ time on the market has increased, making them more flexible and more direct, while the experience of our existing and potential customers is improving."

Th. Douros Indirect Business Sales Manager

”With Entersoft's mobile application, the sales team now has an integrated, easy-to-use and accessible tool that can help it to serve even the most demanding customer. The mechanism for making suggestions to the customer, based on the trends of decoration in combination with its needs, enables an effective tailor made proposal. In addition, the sales manager has the ability to manage the daily cycle of visits, work and sales of the entire team more directly and effectively.”

K. Vamkakidis General Manager

“Entersoft managed to help us offer to our customers not only high quality products but also services of equal value”

G. Gogonas IS Project Manager

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