“The simplest way to collect data from the market and utilise them immediately by Entersoft CRM”

Entersoft surveys, led by Entersoft CRM, can provide an end-to-end solution for the following marketing research needs:
  • Customer satisfaction
  • Customer shopping experience
  • Customer service feedback
  • POS visit tool for the salesman
The extensive operations design of Entersoft CRM is used for:

  1. The design of the survey with the possibility of using ready-made templates, with the characterization of the questions based on needs (in terms of format, the provided options, etc.) and with the grading of the questions in terms of their weight, with the possibility of anonymous response, with duration and expiration date
  2. The evaluation of the responses with various monitoring tools and graphs (KPIs-Scorecard, Weighted scoring, Drill down functionality, response rate, sentiment scoring, etc.)
  3. Any post marketing & sales action to participants such as e.g. promotion campaign material, sales visit planning, complaint management, etc.

The system provides:

  • Send Invitation (SMTP, Moosend, MailChimp) to recipient email
  • Filling in the questionnaire with the ability to navigate the questions from any web browser
  • Welcome page, Closing page, Background, Logo

A powerful tool for all customer-faced departments

Other Products

Entersoft Business Suite®

is a comprehensive and integrated business software suite for ERP, CRM, Retail, Mobile, WMS, xVan and Business Intelligence applications.

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Entersoft Retail®

is a contemporary, standalone software application specifically designed for the retail industry with hybrid functionality (online and offline) and fully integrated with ERP, CRM and E-Commerce.

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Entersoft CRM®

is an innovative Customer Relationship Management system fulfilling the needs of Sales, Marketing, Customer Service and Maintenance Service (SLAs) divisions of an organization.

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Entersoft Mobile®

a complete suite of mobile apps (SFA/CRM, Field Service, xVAN, MedRep, Pocketbiz) that equips sales and customer service executives on field.

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SCM 360®

The Entersoft SCM 360 suite offers a comprehensive approach to Supply Chain management, combining software, analytics, hardware, automations and services, with a continuous investment in innovation. Dominant solutions, focusing on productivity and reduced operating costs, able to cover logistics projects of any size and complexity.

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Entersoft Cloud apps®

we bridge the Entersoft systems with third-party applications, with people wherever they are, through the powerful Entersoft API, with apps available on Entersoft cloud, with countless flexibility and adaptability options.

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Entersoft e-Commerce®

is a complete e-commerce information system, integrated with ERP & CRM systems of Entersoft Business Suite® or Entersoft Expert®

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