Entersoft CRM

“Maximize your Prospect and Existing Customer experience”

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Entersoft CRM®

is an innovative Customer Relationship Management system fulfilling the needs of Sales, Marketing, Customer Service and Maintenance Service (SLAs) divisions of an organization. It is fully integrated with ERP systems, providing an integrated software environment for a 360o, real time insight of your customers and contacts.

Entersoft CRM® is a powerful tool to plan, organize and monitor your business processes and transactions with your audiences. Easy to adapt and versatile, Entersoft CRM® increases customer visibility, provides seamless teamwork, employee effectiveness and advanced customer experience.

Entersoft CRM® is fully integrated with Microsoft® Outlook and easily accessible via mobile devices (Windows compatible Smart phones, tablets, iPhone and iPad) to enable your mobile executives with real time information and the same tools as if they were at office, increasing their effectiveness and productivity.

Advanced Role Based Analytics, Reporting and Business Intelligence capabilities empower your executives to develop targeted marketing campaigns, successful promotions, sales strategies and policies. Design and execute effective marketing and sales campaigns based on informed decisions and attain your goals, beyond competition.

Entersoft CRM® is fully integrated with Entersoft ERP or as a standalone product, providing comprehensive solutions for:

  1. Customer Relationship Management
    • Sales Force Automation
    • Visit Plan
    • Sales Commissions Management
    • Opportunity Management
    • Contract Management
    • Subscription Management
    • Marketing Campaigns
    • Customer Profiling & Segmentation
  2. Marketing Campaigns
    • Questionnaires / Surveys
    • SMS/MMS Marketing
    • Event Management

More…

  1. Service Management & Customer Care
    • Service Management
    • Service Level Agreement Management (SLAs)
    • Complaints Management
    • Knowledge Base Management
  2. Request for Approval
  3. CTI Integration
  4. Microsoft Outlook

More about Entersoft CRM Marketing Management…


Some Of Our Customers Say ...

“We implemented many projects with Entersoft’s products. Μain success factors of these projects were our organizational maturity and management commitment in addition to Entersoft’s products broad functionality and the company’s technological expertise and experience in implementing complex projects.”

L. Athanasiou Chief Technology Officer

“Entersoft Business Suite® and Entersoft CRM® implemented extremely quickly, covering our needs for our rapid development.
The unified company image and knowledge of our evolving customer needs makes us more competitive in the market and able to offer our customers better and more targeted services.”

C. Petroutsos Finance & IT Director

“SEV, is an independent and responsible representative of organized entrepreneurship in Greece and plays a leading role in the transformation of the country into a productive, exporting and competitive economy. To attain our institutional role, our targets and our Members’ expectations, it is essential to be flexible and effective. And this is possible only by adopting contemporary technologies and constantly improve our operational excellence. After having implemented Entersoft ERP, we decided to upgrade our operations with Entersoft CRM. Entersoft’s reliability, the acknowledged software and services quality, coupled with the effective cooperation the company has with the our executives, led to a quick and successful implementation of Entersoft CRM, through which we already enjoy positive results and improved services provision to our Members.”

Akis Skertsos General Manager at SEV

Other Products

Entersoft Business Suite®

is a comprehensive and integrated business software suite for ERP, CRM, Retail, Mobile, WMS, xVan and Business Intelligence applications.

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Entersoft Retail®

is a contemporary, standalone software application specifically designed for the retail industry with hybrid functionality (online and offline) and fully integrated with ERP, CRM and E-Commerce.

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Entersoft CRM®

is an innovative Customer Relationship Management system fulfilling the needs of Sales, Marketing, Customer Service and Maintenance Service (SLAs) divisions of an organization.

Request demo

Entersoft Mobile®

a complete suite of mobile apps (SFA/CRM, Field Service, xVAN, MedRep, Pocketbiz) that equips sales and customer service executives on field.

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SCM 360®

The Entersoft SCM 360 suite offers a comprehensive approach to Supply Chain management, combining software, analytics, hardware, automations and services, with a continuous investment in innovation. Dominant solutions, focusing on productivity and reduced operating costs, able to cover logistics projects of any size and complexity.

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Entersoft Cloud apps®

we bridge the Entersoft systems with third-party applications, with people wherever they are, through the powerful Entersoft API, with apps available on Entersoft cloud, with countless flexibility and adaptability options.

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Entersoft e-Commerce®

is a complete e-commerce information system, integrated with ERP & CRM systems of Entersoft Business Suite® or Entersoft Expert®

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