Entersoft CRM

“Maximize your Prospect and Existing Customer experience”


Entersoft CRM®

is an innovative Customer Relationship Management system fulfilling the needs of Sales, Marketing, Customer Service and Maintenance Service (SLAs) divisions of an organization. It is fully integrated with ERP systems, providing an integrated software environment for a 360o, real time insight of your customers and contacts.

Entersoft CRM® is a powerful tool to plan, organize and monitor your business processes and transactions with your audiences. Easy to adapt and versatile, Entersoft CRM® increases customer visibility, provides seamless teamwork, employee effectiveness and advanced customer experience.

Entersoft CRM® is fully integrated with Microsoft® Outlook and easily accessible via mobile devices (Windows compatible Smart phones, tablets, iPhone and iPad) to enable your mobile executives with real time information and the same tools as if they were at office, increasing their effectiveness and productivity.

Advanced Role Based Analytics, Reporting and Business Intelligence capabilities empower your executives to develop targeted marketing campaigns, successful promotions, sales strategies and policies. Design and execute effective marketing and sales campaigns based on informed decisions and attain your goals, beyond competition.

Entersoft CRM® is fully integrated with Entersoft ERP or as a standalone product, providing comprehensive solutions for:

  1. Customer Relationship Management
    • Sales Force Automation
    • Sales Commissions Management
    • Opportunity Management
    • Contract Management
    • Subscription Management
    • Marketing Campaigns
    • Customer Profiling & Segmentation
  2. Marketing Campaigns
    • Questionnaires / Surveys
    • SMS/MMS Marketing
    • Event Management
  3. Service Management & Customer Care
    • Service Management
    • Service Level Agreement Management (SLAs)
    • Complaints Management
    • Knowledge Base Management
  4. CTI Integration
  5. Microsoft Outlook


Some Of Our Customers Say ...

“Entersoft Business Suite® and Entersoft CRM® implemented extremely quickly, covering our needs for our rapid development.
The unified company image and knowledge of our evolving customer needs makes us more competitive in the market and able to offer our customers better and more targeted services.”

C. Petroutsos Finance & IT Director

“SEV, is an independent and responsible representative of organized entrepreneurship in Greece and plays a leading role in the transformation of the country into a productive, exporting and competitive economy. To attain our institutional role, our targets and our Members’ expectations, it is essential to be flexible and effective. And this is possible only by adopting contemporary technologies and constantly improve our operational excellence. After having implemented Entersoft ERP, we decided to upgrade our operations with Entersoft CRM. Entersoft’s reliability, the acknowledged software and services quality, coupled with the effective cooperation the company has with the our executives, led to a quick and successful implementation of Entersoft CRM, through which we already enjoy positive results and improved services provision to our Members.”

Akis Skertsos General Manager at SEV

“We implemented many projects with Entersoft’s products. Μain success factors of these projects were our organizational maturity and management commitment in addition to Entersoft’s products broad functionality and the company’s technological expertise and experience in implementing complex projects.”

L. Athanasiou Chief Technology Officer

Other Products

Entersoft Business Suite®

is a comprehensive and integrated business software suite for ERP, CRM, Retail, Mobile, WMS, xVan and Business Intelligence applications.

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Entersoft Expert®

is an integrated ready-to-run ERP, CRM, Retail, Mobile and Business Intelligence business software for up to 10 users.

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Entersoft Retail®

is a contemporary, standalone software application specifically designed for the retail industry with hybrid functionality (online and offline) and fully integrated with ERP, CRM and E-Commerce.

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Entersoft WMS®

is part of the Entersoft Business Suite of products, is a modern, state-of-the-art software solution, for warehouses

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Entersoft Mobile Field Service®

facilitates and optimizes service management overall quality. Plan your Service schedules and set priorities, optimizing your resources and minimizing transportation and handling costs.

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Entersoft Mobile xVan®

is a part of the Entersoft CRM integrated information system. It is addressed to companies that sell their products and / or services to their final customers (B2B) with the philosophy of mobile invoicing (xVan).

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Entersoft Mobile MedRep®

A Medical Representative has access through smartphones and tablet devices to all the information he needs about the places he visits and related to the products he promotes, as if he was in the office.

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Entersoft Mobile CRM/SFA®

amplifies the effectiveness of your mobile sales force by getting the agility needed to access real time data through a smartphone or tablet to fulfill their daily tasks and stay updated as if they were in the office.

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Entersoft CRM®

is an innovative Customer Relationship Management system fulfilling the needs of Sales, Marketing, Customer Service and Maintenance Service (SLAs) divisions of an organization.

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Entersoft Pocketbiz®

  Entersoft Pocketbiz® is a complete suite of Android mobile apps (Pocketbiz Sales, Pocketbiz Field Service, Pocketbiz Pharma, Pocketbiz Track & Trace, Pocketbiz Business Intelligence)…

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Entersoft Analyzer®

is a stand-alone system where every business executive can access information from any Entersoft system or combination of on-line systems at any time from anywhere through any smartphone, tablet, smart TV, through a web browser.

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Entersoft e-Commerce®

είναι ένα ολοκληρωμένο πληροφοριακό σύστημα ηλεκτρονικού εμπορίου, ενοποιημένο με τα συστήματα ERP & CRM του Entersoft Business Suite® ή Entersoft Expert®.

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