Customer Stories

It is now equipped with Entersoft’s well-structured and unified digital ecosystem, with scalability capabilities, consisting of the combined solutions of Entersoft Business Suite (EBS), Entersoft WMS, Entersoft Mobile (CRM, SFA) and Entersoft xVan.

Entersoft ERP digitally upgraded and modernized all parts of the company, developing modern automated processes and providing immediate and complete visibility in information, cross-dimensional analysis, Group reporting, balances, consolidation, etc.

Konstantinidis chose the Entersoft integrated information system and Logon SA, a certified Entersoft partner, covering all points of sale (POS) as well as advanced service and business solutions, credit card interconnection, customer loyalty programs, backoffice functions (accounting, procurement, marketing) and traceability, production and costing capabilities.

With the Entersoft Business Suite®, the company managed to homogenize the information of all countries by consolidating all its data into a central information system. Also, with Entersoft CRM / SFA® it has a detailed and real-time recording of the sales cycle, customer, and commercial policy, upgrading the services provided to customers by the representatives of the Sales Department.

Entersoft has created a flexible two-way communication link between three systems of different structure (ERP, CRM, Billing) for the daily collection and availability of the company’s real revenue from B2B and B2C customers by automating their entry into the system.

With Entersoft WMS the company automates the Supply Chain processes, having at its disposal real-time information. Through the integrated ERP environment, the loss of time on time-consuming bridges was eliminated and real-time stock synchronization between ERP – WMS was achieved. At the same time, the total execution time of the collections was improved, while the Management now has access to valuable information to strengthen business decisions.

…By choosing Entersoft Business Suite (EBS) with an integrated ERP and WMS environment for all the company’s departments, integrating all processes (BI – purchases – WMS – receipts) and controlling them through one platform, while reducing staff overtime warehouse management by 40% and warehouse management errors by 70%.

L’Oreal met the need to strengthen its presence in major points of sale, including pharmacies, supermarkets, beauty salons, and cosmetics stores. See how. L’Oréal chose Entersoft Mobile SFA® mainly for its flexibility in customization, based on the very specific needs of the sales department. The multiple functionalities of the solution, helped in the product launch planning based on the stock-in-trade analysis, in the minimization of the “unnecessary” visits, in the improvement and control of discounts for all FMCG chains, in the ordering through photos, and in the effective monitoring of the shelf share, in relation to the goals.

Entersoft CRM, combined with the built-in segmentation and business intelligence tools were the ones that took over and welcomed the huge amount of data. At the same time, through the Entersoft Retail system and its segmentation tools, data analysis of millions of transactions is performed and targeting is achieved in specific parts of the customer base for the implementation of marketing campaigns.