Archives: Case studies

…By choosing Entersoft Business Suite (EBS) with an integrated ERP and WMS environment for all the company’s departments, integrating all processes (BI – purchases – WMS – receipts) and controlling them through one platform, while reducing staff overtime warehouse management by 40% and warehouse management errors by 70%.

L’Oreal met the need to strengthen its presence in major points of sale, including pharmacies, supermarkets, beauty salons, and cosmetics stores. See how. L’Oréal chose Entersoft Mobile SFA® mainly for its flexibility in customization, based on the very specific needs of the sales department. The multiple functionalities of the solution, helped in the product launch planning based on the stock-in-trade analysis, in the minimization of the “unnecessary” visits, in the improvement and control of discounts for all FMCG chains, in the ordering through photos, and in the effective monitoring of the shelf share, in relation to the goals.

The redesign of the KOTSOVOLOS logistics center, through the aberon WMS platform, was based on the implementation of Pick to cart, Pick to pallet, RF scanning, Mobile printing – labelling and Data collector solutions, improving the performance of the supply chain “down to the last line of order” and simultaneously serving hundreds of small orders with short delivery times to hundreds of different points throughout Greece.

Entersoft CRM, combined with the built-in segmentation and business intelligence tools were the ones that took over and welcomed the huge amount of data. At the same time, through the Entersoft Retail system and its segmentation tools, data analysis of millions of transactions is performed and targeting is achieved in specific parts of the customer base for the implementation of marketing campaigns.

Through Entersoft Business Suite the company managed to organize the Procurement, Costing, Budgeting, P&L and Financial Management processes, to utilize the information in all business dimensions. The Financial Management is now able to produce consolidated results, financial statements, monthly reporting for the Management, and easily complete employee payroll and suppliers’ payments.

Through Entersoft Mobile CRM/SFA system, the company organized critical processes for its commercial activity such as customer categorization, contact management, sales opportunity management, visit plan, monitoring customer service and technical control, etc.

The solution Entersoft Mobile CRM / SFA was implemented in all three countries where Greek Dairies are active, in order to automate processes in supermarkets, wholesale and retailers. Now all the data is measurable, from salesmen time consumed, to the work done at every point, giving a clear picture of the performance of each employee and consequently the team.

The transition from 100% manual ordering to 100% electronic was achieved with Entersoft PocketBiz, facilitating and improving the day-to-day work of company’s sales and customer service executives, reducing lost time.

The innovative software Entersoft CRM & Sales Force Automation (SFA) facilitated the access of sales, marketing and merchandising departments to all the important information at any time and in real time through a user-friendly platform, achieving a high level of service.

With Entersoft CRM / SFA, the sales team now has in its hands a complete tool, easy to use, and immediately accessible, to serve even the most demanding customer. The mechanism for creating proposals to the customer, based on the trends of decoration in combination with his needs, enables an effective tailor-made proposal.