Gross profit – online order cost (per order line)
Online cost and gross profit while sale ordering, based on the current weighted average cost price. Ability to prohibit discounts that cause gross profit to fall below a minimum level.
Benefits by department and role
Filter by Division/Role 
Main navigation screen for salespersons daily activity
Management, evaluation, follow up of leads & sales opportunities through a central navigation screen (hot leads, daily and weekly activity plans)
Traceability of Support Cases
Tracking the history of each incident, for the entire chain of actions associated with it. Reporting at a customer and a technician level.
Task scheduling, calendar, availability, simplicity in assignments, appointment rescheduling
Assignment procedures to technicians, updated view of outstanding tasks, easy plan rescheduling, updating of work duration, detection of imbalances in resources allocation, over-allocations.
Available stock allocation to customers orders
Optimal ordering proposal with allocation algorithms based on various prioritization criteria (e.g. customer, region, delivery date, % order coverage, etc.). Automatic stock reservation for the approved delivery plan.
Stock replenishment scenarios
Replenishment proposal based on sales history, on stock limits, on production orders or on required stock adequacy days.
MPS: Production schedule
Production orders based on sale orders, on available stock – shortages, make-to-stock process (adequacy days) etc. Ability to intervene freely in the generated Production Calendar.
MRP: Material requirements planning, based on Production plan
Automatic calculation of raw material shortages to implement the production plan. Purchase orders generation on appropriate dates so to insure the minimum required stock level.
Multi-level privileges for user access
Rule-based system for user access rights to data, at the level of user groups (roles) and in any detail (from entire categories of data or processes to screens, fields, specific documents, rows, etc.)
Ability to develop additional functionality (customization)
The system provides several development tools for additional customization by specialized personnel without Entersoft’s involvement (screens, reports, graphic reports, prevention of users errors, updates of financial data, design of input screens, of actions, of workflows, of search and navigation methods, reminders etc.).
Online budget review & projection forward
On-line monitoring of budget progress for sales, purchases, expenses and investments analyzed by business unit-activity. Calculation of forseen deviation based on deviation year-to-date.
Top – worst sources of profit
Items and customers with maximum or worst profitability, Compare gross profits of item classes, groups, customers regions, business units and activities, per month and year.
Consolidated view of trade person registry irrespective of role (customer-supplier)
Consolidated view of accounting (book) & commercial balance of a trade person irrespective of role (e.g. customer-supplier) and of the company of the group. Necessary information for balance payment process.
Accounting reconciliation process
Methods and tools for confirm accounting reconciliation vs subledgers and/or detect probable sources of discrepancies
Customer retention rate
Statistical analysis of customer acquisition rate and the retention rate of existing customers. Overtime comparison of average scores.
Online sales ordering through mobile devices
Easy input of key data for bids and sales orders for the salesperson. Structured menus, clear choices, easy movements and help on mobile or tablet devices without the need for extra training.
Service Level Agreements
Locations covered by the Contracts, response times, exclusions, warranties, terms, pricing and payment rules, etc.
Service efficiency and support costs control
Cost-effectiveness analysis and control of services cumulatively or by representative. Information on the number of tasks per progress phase or per priority and for the number or the rate of responses-problems solved.
