Help desk calls, case progress, customer contacts, in-house & on-site support, average working hours, calls per hour zone, critical case analysis, offers-revenue.
Organization & monitoring of the entire service cycle
06/12/2020
COVID-19: Get vaccinated, stay safe
At Entersoft we implement a series of strict measures to limit the spread of the virus, with vaccination as the dominant weapon, protecting the health of employees and their families, our customers and partners, but also maintaining our constant commitment to them for seamless and uninterrupted service and support.
#GetVaccinated #StaySafe #SmileBehindMasks
Information on COVID-19
At Entersoft we implement a series of strict measures to limit the spread of the virus, according to the instructions of the National Organization of Public Health, protecting the health of employees and their families, our customers and partners, but also maintaining our constant commitment to them for seamless and uninterrupted service and support. We provide infrastructure for teleworking to the majority of our people and we collaborate making the most of teleconferencing.
Since the beginning of this crisis, we closely monitor developments so act timely, and hope that, through individual responsibility and joint effort, we will soon return to normality. All together!
#StayHome #Staysafe #SmileBehindMasks